Contact Medicon Support

Get in touch with Medicon Customer Service.
We will find the best solution.
Get in touch with us by phone or e-mail.

Safe and reliable repairs

At Medicon, every product is built to last. We develop durable, high-quality products that our customers can rely on, and protect their patients at the same time. We offer our customers reliable repairs with original components when you need them.

Complaints

Please use the goods accompanying form Return for complaints. You can find it in our download center.

Report incident

Contact the Medicon Medical Device Safety Officer immediately.

In order to report the incident, it is mandatory to fill in the complaint form. Please fill out this form completely and enclose it with the product! You can download the Incident recording form from the Download Center on the Medicon Extranet.

In cases of emergency, you can contact the person responsible (PRRC) for medical devices at Medicon eG via the e-mail address md.vigilance@medicon.de.

Business Unit

Nehmen Sie Kontakt zu einem Vertriebsmitarbeiter auf:

You can find information on the handling of your personal data in our privacy policy.

*Pflichtfelder

Persönliche Informationen: Vorname, Nachname
Ihre Organisation: Krankenhaus/Firma, Land
Ihre Kontaktdaten: E-Mail

Ihre Angaben helfen uns dabei Ihre Anfrage richtig zuzuordnen. Alternativ erreichen Sie uns auch per Mail an: sales@medicon.de.

Business Unit

Contact a sales representative:

You can find information on the handling of your personal data in our privacy policy.

*Mandatory information

Personal information: First name, last name
Your organization: hospital/company, country
Your contact details: E-mail

The information you provide will help us to correctly assign your request. Alternatively, you can also reach us by mail to: sales@medicon.de.

In order to report the incident, it is mandatory to fill in the complaint form. Please fill out this form completely and enclose it with the product! You can download the Incident recording form from the Download Center on the Medicon Extranet.

In cases of emergency, you can contact the person responsible (PRRC) for medical devices at Medicon eG via the e-mail address md.vigilance@medicon.de.

Mandatory fields

Information on how we process your personal data can be found in our  privacy policy.

Pflichtfelder

Informationen darüber, wie wir Ihre personenbezogenen Daten verarbeiten, finden Sie in unserer Datenschutzrichtlinie.