Return Shipments and Complaints

The MEDICON service team will support you and sort out the problem as soon as possible.

First please download the form, that applies to your intention, fill it out and enclose it to your shipment. Please pay particular attention to the information about the decontamination status of used instruments. This helps to protect your and our employees and to process your shipment as fast as possible.

You can download the currently valid forms in our download center.

Business Unit

Contact a sales representative:

You can find information on the handling of your personal data in our privacy policy.

*Mandatory information

Personal information: First name, last name
Your organization: hospital/company, country
Your contact details: E-mail

The information you provide will help us to correctly assign your request. Alternatively, you can also reach us by mail to: